Privacy Policy

At SDECO, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

 

1. Information We Collect

When you browse our website, place an order, or contact us, we may collect information such as:

• Name

• Mobile number

• Email address

• Billing and shipping address

• Order and transaction details

• Payment-related information

• Information you provide when contacting our customer support team

We may also collect certain technical information, such as your IP address, browser type, device information, and website usage data.

 

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Confirm and communicate order details

• Provide customer support

• Process payments and refunds

• Handle returns and exchanges

• Improve our products, services, and website

• Send important order-related notifications

• Send promotional or marketing communications where permitted and, where required, with your consent

• Prevent fraud, misuse, or unauthorized activity

 

3. Payment Information

Payments may be processed through secure third-party payment service providers. SDECO does not intend to store your complete debit card, credit card, or banking credentials on its own servers.

Payment information is handled according to the privacy and security practices of the respective payment provider.

 

4. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, including:

• Shipping and delivery partners

• Payment service providers

• Technology and website service providers

• Customer support or business service providers

Such information is shared only when reasonably necessary to provide our services, process your order, or meet legal obligations.

 

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and provide relevant services.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

 

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

 

7. Your Choices

You may contact us regarding your personal information or request assistance with updating or correcting information associated with your account or order, subject to applicable law.

You may also opt out of promotional communications by following the unsubscribe instructions in those communications or contacting us.

 

8. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

 

9. Changes to This Privacy Policy

SDECO may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be posted on this page with the revised “Last Updated” date.

 

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

SDECO
Email: support@sdeco.in
Phone: +91-8218637974
Address: F-14/2, Street No-9, Pipal Road, Mohan Garden, Uttam Nagar-110059